FAQs
Find answers to some of our most frequently asked questions below. If you can't find what you're looking for, please get in touch – we'll be happy to help.
What should I wear?
Please wear comfortable footwear and dress for the weather. As our walks take place outdoors, we recommend bringing waterproofs or sun protection where appropriate.
What happens if it rains?
Our walks go ahead in most weather conditions, so we recommend dressing appropriately for the forecast. If severe weather means a walk has to be cancelled, we'll contact everyone booked on the walk as soon as possible, and you'll receive a full refund.
Where do the walks start?
Each walk has its own meeting point, which is shown on the booking page and in your booking confirmation email.
How long are the walks?
Most walks last around 1–1.5 hours, although this may vary. The expected duration is shown on each walk page.
How far will we walk?
The distance varies depending on the walk, but most are at a relaxed pace with regular stops along the way.
Can I bring my dog on a walk?
Well behaved dogs on leads are very welcome. Please remember that not all tour participants may love dogs as much as we do!
Can I take photographs?
Absolutely! You're welcome to take photographs during the walk. We just ask that you remain aware of the group and avoid holding things up while taking pictures.
Are the walks accessible?
Accessibility varies between walks, as some routes include uneven surfaces, steps or narrow pathways. Please check the individual walk details or contact us before booking so we can advise.
Are the walks suitable for children?
Most of our walks are suitable for older children with an interest in history and exploring Reading. Please check the individual walk description for any age recommendations, or get in touch if you're unsure. Children accompanied by an appropriate adult are welcome; unaccompanied children under 18 years old are not allowed on the walks.
If I am late will the walk wait for me?
Unfortunately not. The walks start on time. You are welcome to join the tour midway through at your convenience but please be aware the walk may move away from the start point. No refunds will be given in the event of participant lateness for any reason.
Can I cancel my booking?
All bookings can be cancelled free of charge up to 48 hours before the start of the tour, simply get in touch.
Can I book a private walk?
Yes. We offer bespoke walks for businesses, schools, clubs and private groups. Get in touch and we'll be happy to discuss your requirements.
Can I buy a gift card?
Yes! Gift cards are delivered instantly by email and can be redeemed against any of our walks.
Still have a question?
If you can't find the answer you're looking for, please get in touch. We'll be happy to help.